FAQs

When will I receive my order?

If you have ordered a fine art print, it will typically take 1 to 2 business days to produce and dispatch.

Framed prints or canvas prints will take between 8 to 12 working days to produce and dispatch.

We offer free delivery across mainland UK. Orders are dispatched by Royal Mail First Class, which is a 1 to 2 day service, but not guaranteed. Framed prints and stretched canvas prints are sent by a courier service and this is a next working day service.

Do you take requests?

Yes! I am currently open for art commissions and would love to find out more about your idea. Please fill out this form to get in touch or email me at sheetal@artbytoor.com. To learn more about the process please take a look at my commissions page.

Do you only draw animals?

No, I have also drawn portraits of people, produced commissions for theatre companies and completed some corporate work too. My style currently on display is fine art realism, however I also can draw animated cartoons and I have an interest in surrealism too. If you have an idea in mind please feel free to get in touch.

How much do you charge for commissions?

All quotes are based on individual requirements of type (digital or traditional), size and finishing (framed or mounted). Prices have ranged from £40 to £500. Please don't hesitate to request a quote and I'll do my best to accommodate your budget.

For large illustrations I usually request a 50% deposit to cover the cost of my art supplies. The full payment is taken once you have approved the artwork.

I can't find the size print I'm looking for. Do you offer other sizes?

Yes, please get in touch and let me know what size you would like and I will send a link so you can purchase it. All artwork can be scaled to any size without losing it's clarity and quality.

I ordered the wrong size, can I exchange it for the correct one?

All artwork is made to order and exchanges will be reviewed on a case by case basis. Please get in touch and I will do my best to accommodate you.

You don't have the frame I want. Do you have other options?

Yes, there are bespoke frame options available for every art print. Take a look at the styles in the pdf below and let me know what you would prefer. I will then send over a quote with a link to purchase your desired frame.

Please download the frame guide here.